Terms and Conditions

Special Offers and Shipping Disclaimer

Although we always endeavour to ensure punctual deliveries to our customers, Three Graces London cannot be held responsible if a delivery arrives late due to any circumstances impacting the availability of the courier service that we use or anything else outside of Three Graces London's control.

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This page (together with the documents referred to on it set out the terms of use on which you may make use of our website threegraceslondon.com , whether as a guest or a registered user. Please read these terms and conditions carefully before you start to use the site. By using our site, you indicate that you accept these terms and conditions and that you agree to abide by them. If you do not agree to these terms and conditions, please refrain from using our site.

Access to this Website

Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

Payment Methods

We use WorldPay to process our credit card payments. Payment methods accepted include VISA, MasterCard, American Express, and Discover and Paypal.

Conditions of Sale

These Conditions of Sale (“Conditions”) apply where the Buyer wishes to transact with Three Graces London (the “Company”) and order certain of the Company's Goods and the Buyer and the Company wish to regulate the sale and purchase of such Goods ("the Order"). These Conditions have been brought to the attention of the Buyer.

1. INTERPRETATION AND DEFINITIONS "the Buyer" means the person who purchases Goods from the Company; "Goods" means any goods agreed in the contract to be supplied to the Buyer by the Company (including any part or parts of them).

2. YOUR STATUS
2.1 By placing an order through our site, you warrant that:
(a) You are legally capable of entering into binding contracts; and
(b) You are at least 18 years old.
2.2 Any personal data that we gather concerning you shall be used only in accordance with our Privacy Policy.

3. APPLICATION OF TERMS
3.1 Subject to any variation under condition
3.2 the supply of Goods will be on these Conditions to the exclusion of all other terms and conditions (including any terms or conditions which the Buyer purports to apply under any purchase order, confirmation of order, specification or other document) and no terms or conditions endorsed upon, delivered with or contained in the Buyer's purchase order, confirmation of order, specification or other document will form part of the Conditions.
3.2 These Conditions apply to all the Company's sales and any variation to these Conditions and any representations about the Goods shall have no effect unless expressly agreed in writing by the Company. The Buyer hereby acknowledges that no reliance has been placed on any such representations for which provision has not been made expressly in writing.
3.3 Each order for Goods by the Buyer from the Company shall be deemed to be an offer by the Buyer to purchase Goods subject to these Conditions and the Buyer hereby acknowledges that prior to any such order he has notice of and such order is made on the basis of these Conditions.
3.4 No order placed by the Buyer shall be accepted or deemed to be accepted by the Company until a written acceptance of order is issued by the Company or (if earlier) the Company delivers the Goods to the Buyer. For the avoidance of doubt an order confirmation or acknowledgement issued by the Company is not an acceptance of the Buyer's offer but merely confirmation of the contents of such offer and the Company reserves the right to decide whether to accept such offer in accordance with this clause.
3.5 The Buyer must ensure that the contents of its order are complete and accurate.
3.6 The Company reserves the right to treat each order accepted by the Company as a separate contract and the Company reserves the right to deliver the Goods by instalments. Where Goods are delivered by instalments the Company reserves the right to treat each instalment as a separate contract.

4. DESCRIPTION ("the Marketing Materials") are issued or published for the sole purpose of giving an approximate idea of the Goods described in them and such Marketing Materials do not and will not form part of the contract.

5. CONSUMER CANCELLATION RIGHTS: Returns policy which is incorporated into the Conditions and is applicable only to EU customers.
5.1 To cancel a contract, you must inform us in writing within the Cancellation Period. You must also return any related Good(s) to us immediately, in perfect condition, unused and in the original packaging in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the Goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.

We will make the reimbursement without undue delay and no later than:

(i) 14 days after the day we receive back the goods supplied; or

(ii) (if earlier) 14 days after the day you provided evidence that you have returned the goods.

IMPORTANT: we may withhold your reimbursement until we receive the goods back from you, or you have provided us with evidence that you have sent the goods back to us (whichever is the earlier).

We reserve the right to deduct from the reimbursement an appropriate sum if the goods have lost value due to unnecessary handling (including without limitation wearing of the item beyond trying it on) by you.

6. DELIVERY
Delivery is on the terms set out in our delivery policy and incorporated into these Conditions.

7. RISK/TITLE
7.1 The Goods will be at your risk from the time of delivery.
7.2 Ownership of the Goods will only pass to you when we receive full payment of all sums due in respect of the Goods, including any applicable delivery charges.

8. PRICE Unless otherwise agreed by the Company in writing the price for the Goods shall be:
(a) the price set out in the Company's price list published on the date of acceptance by the Company as defined herein; and
(b) exclusive of any value added tax which is due for the Goods.

9. PAYMENT
9.1 Payment of the price for the Goods is due in full before delivery and failure to make payment on the due date shall without prejudice to the Company's other rights, entitle the Company to refuse delivery and/or cancel any contract between the Buyer and the Company. For the purposes of this condition only, the due date shall be the date of actual delivery or such date as the Company has communicated to the Buyer whether in writing or orally that it has the Goods in stock.
9.2 Time for payment shall be of the essence and no payment shall be deemed to have been received until the Company has received cleared funds.
9.3 All payments payable to the Company under the contract shall become due immediately upon termination of contract despite any other provision.

9.4 Contracts for the supply of goods formed through our website or as a result of visits made by you are governed by the Conditions above. Goods purchased will be charged in Pounds Sterling (£).

10. WARRANTY AND LIABILITY
10.1 The Company shall not be liable for any claim by the Buyer which is based on any defect in the quality or condition of the Goods or their failure to correspond with any specification expressly agreed in writing by the Company (whether or not delivery is refused by the Buyer) or any other dissatisfaction of the buyer except, and only to the extent set out in the returns policy which is incorporated into the Conditions.

THE FOREGOING INCLUDING THE RETURNS POLICY INCORPORATED INTO THESE CONDITIONS IS A COMPLETE STATEMENT OF THE COMPANY'S WARRANTIES REGARDING THE GOODS AND SUBJECT TO CONDITION 11.2 IS IN LIEU OF ALL OTHER WARRANTIES, TERMS, REPRESENTATIONS OR CONDITIONS EXPRESS OR IMPLIED (WHETHER UNDER STATUTE, AT COMMON LAW OR OTHERWISE) INCLUDING BUT NOT LIMITED TO WARRANTIES, TERMS, REPRESENTATIONS OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE. SUCH WARRANTIES PROVIDE THE EXCLUSIVE REMEDIES FOR ANY DEFECT OR NON-CONFORMITY OF GOODS. IN NO EVENT WILL THE COMPANY BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES (INCLUDING WITHOUT LIMITATION, LOSS OF PRODUCTION, LOSS OF OR CORRUPTION TO DATA, LOSS OF PROFITS OR OF CONTRACTS, LOSS OF REVENUE, LOSS OF OPERATION TIME, LOSS OF GOODWILL OR ANTICIPATED SAVINGS, WASTED MANAGEMENT OR STAFF TIME) ARISING OUT OF THE CONTRACT (WHETHER FOR BREACH OF CONTRACT, TORT, NEGLIGENCE, GROSS NEGLIGENCE OR OTHER FORM OF ACTION) OR ITS TERMINATION.

11. LIMITATION OF LIABILITY
11.1 Subject to condition 10 and 6 the following provisions set out the entire liability of the Company (including any liability for the acts or omissions of its employees, agents and subcontractors) to the Buyer arising from any breach of these Conditions and any representation, statement or tortious act or omission including negligence arising under or in connection with the contract.
11.2 All warranties, conditions and other terms implied by statute or common law (save for the conditions implied by section 12 of the Sale of Goods Act 1979) are, to the fullest extent permitted by law, excluded from the contract and nothing in these Conditions excludes or limits the liability of the Company for death or personal injury caused by the Company's negligence or fraudulent misrepresentation.
11.3 These conditions do not include or limit in any way the Company's liability:
(a) For death or personal injury caused by the Company's negligence;
(b) Under section 2(3) of the Consumer Protection Act 1987;
(c) For fraud or fraudulent misrepresentation;
d) For any matter for which it would be illegal for the Company to exclude, or attempt to exclude, the Company's liability.

THE BUYER'S ATTENTION IS IN PARTICULAR DRAWN TO THE PROVISIONS OF THE FOLLOWING CONDITIONS

11.4 Subject to condition 11.2 the Company shall not be liable to the Buyer for any loss of profit, loss of business, loss of goodwill, reputation, anticipated savings or revenues or any indirect or consequential loss or damage, costs, expenses or other claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with the supply of the Goods or their use or resale by the Buyer and the Company's entire aggregate liability in contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise, arising in connection with the performance or contemplated performance of a contract shall not exceed the price of the Goods supplied.
11.5 The Buyer acknowledges and agrees that except as expressly provided in this Condition 11, the Company shall not be under any liability of any kind whatsoever and howsoever caused arising directly or indirectly in connection with this agreement.
11.6 The Buyer acknowledges and agrees that the allocation of risk contained in this contract is reflected in the price agreed by the Company and the Buyer.

12. TERMINATION
12.1 Without prejudice to any of its other remedies, the Company may levy cancellation charges of 30% of total order value [excluding VAT], where that order is either cancelled outside of a 7 day period after placing of said order or delivery is refused on an order.
12.2 The Company reserves the right to accept or refuse any order and to cancel any uncompleted contract with the Buyer or to suspend in relation to a delivery under any contract if the Buyer fails to observe or perform any of these Conditions.

13. INDEMNITY The Buyer shall indemnify the Company against all damage or injury to any person firm or Company against all proceedings charges and expenses for which the Company may become liable in respect of the Goods supplied by or on behalf of the Company except to the extent that liability therefore has been expressly admitted in these Conditions.

14. GENERAL
14.1 All patent, copyright, design, registered or unregistered trademark, confidential information, know-how or industrial or intellectual property rights ("Intellectual Property Rights") in all Goods and in the names "Three Graces London”, “Dusk Design” , and any other logos or trademarks appearing in or on or used in relation to the Goods shall remain vested in the Company and no right to license or other rights are granted under any contract to the Buyer in respect of any Intellectual Property Rights except the right to resell the Goods in accordance with these Conditions.
14.2 In connection with the promotion, advertisement and marketing of the Goods the Buyer shall only use such advertising, promotional and selling materials and/or activities as are approved in writing by the Company and shall observe all directions and instructions given to it by the Company in relation to the promotion, advertisement and marketing of the Goods.
14.3 The Company reserves the right to defer the date of delivery or to cancel a contract or reduce the volume of the Goods ordered by the Buyer (without liability to the Buyer) if it is prevented from or delayed in the performance of any of the Company's obligations in relation to the Goods due to circumstances beyond the Company's reasonable control including, without limitation, restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, and the Company shall not be liable to the Buyer.
14.4 Each right or remedy of the Company under any contract or these Conditions is without prejudice to any other right or remedy of the Company whether under any contract, these Conditions or not.
14.5 If any provision of a contract or those Conditions is found by any court, tribunal or administrative body of competent jurisdiction to be wholly or partly illegal, invalid, void, voidable, unenforceable or unreasonable it shall to the extent of such illegality, invalidity, voidness, voidability, unenforceability or unreasonableness be deemed severable and the remaining provisions of any contract and the remainder of such provision shall continue in full force and effect.
14.6 Failure or delay by the Company in enforcing or partially enforcing any provision of any contract will not be construed as a waiver of any of its rights under the contract, and no waiver by the Company of any breach by the Buyer of these Conditions and no indulgence granted by the Company to the Buyer or otherwise shall affect the right of the Company in respect thereof or any subsequent breach and any waiver by the Company of any breach of any provision of the contract by the Buyer will not be deemed a waiver of any subsequent breach and will in no way affect the other terms of the contract.
14.7 The Buyer shall not be entitled to assign the contract or any part of it without the prior written consent of the Company. The Company may assign the contract or any part of it to any person, firm or Company. The parties to any contract do not intend that any term of the contract will be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it. The formation, existence, construction, performance, validity and all aspects of the contract shall be governed by English law and the parties submit to the exclusive jurisdiction of the English courts.

15. COMMUNICATIONS
15.1 All communications between the parties about a contract must be in writing and delivered by hand or sent by pre-paid first class post or sent by facsimile transmission and (in case of communications to the Company) to its registered office or such changed address as shall be notified to the Buyer by the Company; or (in the case of the communications to the Buyer) to the registered office of the addressee (if it is a Company) or (in any other case) to any address of the Buyer set out in any document which forms part of the contract or such other address as shall be notified to the Company by the Buyer.
15.2 Communications shall be deemed to have been received, if sent by pre-paid first class post, 2 days (excluding Saturdays, Sundays and bank and public holidays) after posting (exclusive of the day of posting), if delivered by hand, on the day of delivery or if sent by facsimile transmission on a working day prior to 4.00 p.m., at the time of transmission and otherwise on the next working day.

16. FRAUD CHECKS
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

These terms and conditions are governed by the Laws of England and Wales and are subject to the jurisdiction of the English courts.

Legal Information

This is ThreeGracesLondon.com, a website operated by Dusk Design Ltd ("us"). Your use of this website is subject to the following terms of use which you are deemed to accept by using this website.

1. Content Rights

The copyright and all other rights in the material on this website are owned by us or are included with the permission of the owner of the rights. As a visitor to this website, you may download a single copy of the material for your own private viewing purposes only. No copying or distribution for any commercial or business use is permitted without our prior written consent.

2. Information and Availability

We take care to ensure that the information on this website is accurate and complete. However, due to the inherent nature of the internet, errors, interruptions and delays may occur in the service at any time. Accordingly, this website is provided "As Is", without any warranties of any kind as we do not accept liability arising from any inaccuracy or omission in the information or interruption in availability.

3. Links with Other Sites

On this website you may be offered automatic links to other websites. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

You may not include a link to our website or display the contents of our website surrounded or framed or otherwise surrounded by material not originating from us without our consent. We reserve the right to withdraw linking consent without notice. The website from which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

If you wish to make any use of material on our site please address your request to info@ThreeGracesLondon.com

4. Liability

• The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

• All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

• Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

• loss of income or revenue;

• loss of business;

• loss of profits or contracts;

• loss of anticipated savings;

• loss of data;

• loss of goodwill;

• wasted management or office time; and

• for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

5. General

Nothing in these terms of use shall restrict or exclude any liability that we have to any party which cannot be excluded by law. These terms of use shall be governed by English law and the courts of England and Wales shall have exclusive jurisdiction over any disputes arising in relation with this website. We retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

Registered Address

Three Graces London is the trading name of Dusk Design Ltd, registered office 13 Princeton Court, 53-55 Felsham Road, London SW15 1AZ, England. Registered in England Company No. 9058473, VAT registration No. 187 5982 41

Amendment to Terms and Conditions

We may revise the Terms and Conditions at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

If you have any concerns about material which appears on our site, please contact info@ThreeGracesLondon.com

Disclaimer

To the fullest extent permitted by the law and except in respect of death or personal injury caused by negligence on the part of Three Graces London, its directors or employees, Three Graces London shall not be liable to you by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, for any indirect, special or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever (whether caused by negligence on the part of Three Graces London, its directors, employees, agents or otherwise) which arise out of or in connection with the use of this website. The supply of the products or their use or resale by you, and the entire liability of Three Graces London under or in connection with the contract shall not exceed the price of the products, except as expressly provided in these conditions. This does not affect your statutory rights.

We will not be liable to you or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform any of our obligations in relation to the product ordered by you, if the delay or failure was due to any cause beyond our reasonable control. This does not affect your statutory rights.

Copyright and Trademark

The contents of these pages (including pictures, designs, logos, photographs, written text and other material) are the copyright trademark or registered trademark of Three Graces London or its content and technology providers or their respective owners. All rights reserved. The copying, modification, distribution, reproduction or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may: copy or print or download extracts of the material on this website for the sole purpose of using this website or placing an order with Three Graces London.

Copy, print or download the material on this site for the purpose of sending to individual parties for their personal information provided that you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.

Three Graces London is a UK registered trademark of Dusk Design Ltd.

Please note content on this website includes images of models wearing lingerie.